ERP & CRM Implementation – D2C / E-Commerce Businesses

We offer flexible, transparent, and scalable packages tailored to fit every stage of your business whether you’re a startup launching your first store or an established brand looking to scale.

Category Deliverables
Starter
Growth
Premium
System Setup
Platform Setup (Zoho/HubSpot/SF)
CRM setup only
CRM + Inventory + Order Module
Multi-department ERP (CRM + Finance + Warehouse)
User Accounts
5 users
20 users
50+ role-based users
Modules
Leads + Deals
Leads + Deals + Orders + Inventory
Full stack (Leads, Orders, Finance, HR, Logistics)
Data Migration
Migration Scope
Contacts + Leads
Leads + Orders + Customer History
Full migration (orders, invoices, refunds, returns)
Data Cleaning
Basic
Detailed mapping
Advanced deduplication + validation
Integrations
Website/Store
Shopify/WooCommerce
Multi-store integration
Omni-channel (Shopify, Amazon, Flipkart, Nykaa, Myntra)
Payment & Shipping
Basic manual
COD + Gateway + Courier Sync
ERP-level finance + logistics sync
Marketing Channels
1 channel (Email)
Email + WhatsApp + Ads
Omni-channel (Email, WhatsApp, Ads, IVR, SMS)
Automation
Lead Routing
Basic
Smart (abandoned cart + COD confirm)
AI-powered (repeat buyers, LTV scoring)
Order Notifications
Email
Email + WhatsApp
Multi-channel alerts + returns/refund automation
Dashboards
3 basic
10 (Sales, RTO, Inventory)
20+ (CLV, repeat %, AI demand forecasting)
Customization
Fields & Layout
Basic
Custom order/inventory modules
Advanced warehouse & regional pricing
Training & Support
Training
1 session
3 sessions
6 sessions + on-demand
Support
15 days
45 days
90 days + monthly reviews
₹ 40,000 one-time
₹ 85,000 one-time
₹1,50,000 one-time + ₹15,000/mo

Add-Ons which are Applicable

Extra User Accounts

Price: ₹500 / user / month

 Details:

For Starter & Growth plans

Extra Storage & Data

Price: ₹5,000 / 10GB

 Details:

Additional secure cloud storage

Advanced Reports Pack

Price: ₹7,500 one-time

 Details:

CLV, Churn, Predictive Forecast reports

WhatsApp Business API Setup

Price: ₹8,000 one-time

 Details:

Official Meta BSP integration

Custom Industry Modules

Price: ₹15,000+ one-time

 Details:

Sector-specific (pharma, fashion, electronics)

IVR System Integration

Price: ₹25,000 one-time

 Details:

Call routing, order confirmations

Extra Training Sessions

Price: ₹3,000 / session

 Details:

Hands-on team training

Annual Maintenance

Price: ₹30,000 / year

 Details:

Priority support + upgrades

Important Notes

Data Security

  • All data hosted on secure cloud servers, GDPR & Indian IT compliance.

Pricing Validity

  • Prices exclusive of GST, valid for 30 days from proposal.

Customization Scope

  • Only listed modules covered, advanced features chargeable as add-ons.

Delivery Timeline

  • Avg. implementation 2-6 weeks depending on plan.

Client Responsibility

  • Client to provide timely data, access, and approvals.

Third-Party Costs

  • SMS, WhatsApp, Email gateway charges billed directly by provider.

Monthly Fees

  • Applicable only in Pro plan for maintenance & premium features.

Ownership

  • All client data remains 100% client-owned.